Contact Solutions

Contact Solutions

When parents separate, children and young people will often have an arrangement to meet with the parent they are no longer living with.

This is called contact. This can be in person, by phone, online or by letter. Families will have different individual contact routines depending on their circumstances and the ages, needs and wishes of the children and/or young people.

Our staff team consists of experienced Social Workers and Contact Supervisors with backgrounds in Social Care, Early Intervention, Family Support, Early Years, Fostering and Youth Work. We can offer our contact support services at a contact centre, or it can be community based.

Kind Words

Rarely as a semi-independent accommodation and service provider do we gain an insight into the lived experience of a young person. The information provided by Willow Tree Children’s Services such as the baseline needs assessment and various risk assessments were detailed covering a significant amount of information. The information was nuanced and sensitive with supporting evidence arising from incidents rather than generic scenarios.

On a consistent basis my organisation has placed reliance on both the quality and breadth of information provided by WTCS which has enabled us to assess whether the behaviours exhibited by the young person were isolated or a pattern. The information provided has helped to fill the gaps and act as a catalyst for professional enquiry and judgement.

I take this opportunity, on behalf of all colleagues at my organisation, to thank WTCS for the excellent work they have produced.

A C-T | Managing Director - Semi-Independent Social Care Provider